Privacy Policy

Last updated: July 31, 2025.

We, IterGuide LLC (“we,” “us,” “our”) are the owners of the website www.iterguide.com (“Website”).

We respect data privacy rights and have created this Privacy Policy in line with its commitment to privacy. This Privacy Policy (“Privacy Policy”) sets forth how we collect, use, process, disclose and protect the personal data collected when you use our website, applications, services, and products or otherwise interact with us (collectively, “Services”).

By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Data Collection

We potentially collect the following categories of personal data relating to you (“Personal Data”):

Personal Data You Provide:

We collect Personal Data if you create an account to use our Services or communicate with us as follows:

• Account creation: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, date of birth, financial details, payment information, and transaction history.
• User content: We collect Personal Data that you provide in the input to our Services (“Content”), including your prompts and other content you upload, such as files, depending on the features you use.
• Communication: If you communicate with us, such as via email or our pages on social media sites, we may collect Personal Data, including your name, contact information, and the contents of the messages you send.
• Audio and visual information: We may make audio recordings of telephone calls. We may make visual recordings if you agree that we may videotape or photograph you. We may also collect visual images of you in connection with legal requirements, security purposes, or when required for providing certain products.
• Other information you provide: We collect other information that you may provide to us, such as when you participate in our events or surveys or provide us with information to establish your identity (such as real names, nicknames, signatures, postal addresses, email addresses) or age.

Personal Data We Receive from Your Use of the Services:

When you visit, use, or access the Services, we receive the following information about your visit, use, or access:

• Log data: We collect information that your browser or device automatically sends when you use our Services. Log data includes your IP address, browser type, ISP, referring/exit pages, date and time stamp, clickstream data, settings, and how you interact with our Services. When we send you an email, we may also collect information, including about how you interact with that email.
• Usage Data: We collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, date and time stamp, user agent and version, type of computer or mobile device, and your computer connection.
• Device Information: We collect information about the device you use to access the Services, such as the name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
• Location Information: We may collect information about where you reside, from were your device accesses our Services, or where you are otherwise located. We may also offer services that rely on precise geolocation tracking, such as mileage tracking services.

Information We Receive from Other Sources

We may collect information from publicly available sources of information, including government records, social media sites, and other commercially available sources of personal information. We may also receive information related to you from people and entities with whom we do not have a direct relationship. An example of the type of information that we may receive from unrelated third parties are information submitted by your representative.

Cookies

We use cookies and/or similar technologies to track user traffic patterns. Tracking tools also used are beacons, tags, and scripts to collect and track information, and to improve and analyze our Website. You may choose to disable cookies through your browser settings.

Use of Data

We may use information that we collect for the purposes listed below. We use technology, including automated processing, artificial intelligence (“AI”), and human review to accomplish these purposes. We may also combine information that we have collected from multiple sources.

• To provide, analyze, and maintain our Services, for example, to respond to your questions for AI chatbot;
• To improve and develop our Services and conduct research, including improving our existing offerings and developing new products and services, including machine learning or AI technologies;
• To communicate with you, including to send you information about our Services and events, for example about changes or improvements to the Services;
• To maintain appropriate security of our systems and Services, as well as preventing fraud, illegal activity, or misuses of our Services;
• To perform various types of analytics, including analyzing how visitors arrive at and interact with our website, and developing inferences from the information we collect regarding customer preferences, characteristics, predispositions, behaviors, and attitudes.
• To comply with legal obligations and to protect the rights, privacy, safety, or property of our users, or third parties.

We may use your Personal Data to create aggregate anonymized data, and use it for any purposes, including to conduct research, analytical purposes, commercial usage, enable advancements in technology, and to improve our Platform. By visiting or using our Services, you provide us with the right to use your Personal Data to create anonymized data sets and use it for our business purposes, without being subject to this Privacy Policy or any obligation to you.

We may use Content you provide us to improve our Services. We don't use your content to market our services or create advertising profiles of you.

Data Disclosure

We may disclose your Personal Data in the following circumstances:

• Business Transfers: We may disclose your Personal Data if we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively, a “Transaction”). Your Personal Data may be transferred to a successor or affiliate as part of that Transaction along with other assets.
• Legal and Regulatory Authorities: We may disclose your Personal Data if we are required or believe that disclosure is necessary: (a) by law; (b) to comply with legal process or governmental requests; (c) to protect and defend our rights or property; (d) to protect our rights, privacy, safety, property, employees, or users, or the public; (e) to protect our reputation; (f) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; and (g) to permit us to pursue available remedies or limit the damages that we may sustain.

Data Retention

We will retain your Personal Data for at least as long as it is necessary to fulfill the purposes for which we collected the data, to provide you with our Services, to comply with our legal obligations, to resolve disputes, and to successfully run our business.

Security

We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, we cannot warrant the security of Personal Data transmitted as these measures are not hack proof. Therefore, you should take special care in deciding what information you provide to the Services. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites. You agree to immediately notify us in writing by email to admin@iterguide.com of any unauthorized use of your account or any other breach of security.

Your Rights

Depending on where you live and subject to applicable exceptions, you may have the right to access Personal Data in our possession, right to have us rectify or modify any such Personal Data, right to have us erase/delete your Personal Data permanently, right to restrict us from processing such Personal Data, right to object to our use of Personal Data, right to withdraw consent at any time where we are relying on consent to process Personal Data, and right to be free from discrimination relating to the exercise of any of your privacy rights.

If you would like to exercise any of these rights, please contact admin@iterguide.com.

Third Party Links

We may provide links to third-party websites or platforms, such as WhatsApp and LinkedIn. If you follow links to sites or platforms that we do not control and are not affiliated with us, you should review the applicable privacy notice, policies and other terms. We are not responsible for the privacy or security of, or information found on, these sites or platforms. Information you provide on public or semi-public venues, such as third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

Children

Our Service is not intended for nor targeted toward children under the age of thirteen (13). We do not knowingly collect personal information as defined by the U.S. Children's Privacy Protection Act (“COPPA”) from children under the age of thirteen (13), and if we learn that we have collected such information, we will delete the information in accordance with COPPA. If you are a child under the age of thirteen (13), you are not permitted to use the Services and should not send any information about yourself to us through the Services. If you are a parent or guardian and believe we have collected information in a manner not permitted by COPPA, please contact us at admin@iterguide.com.

Additional US states disclosures

In addition to disclosures made elsewhere in this Privacy Policy, some US state privacy laws, such as California Consumer Privacy Act, require specific disclosures.

We do not “sell” or “share” personal information for cross-contextual behavioral advertising, and we do not process Personal Data for “targeted advertising” purposes (as those terms are defined under state privacy laws). We also do not process sensitive personal information for the purposes of inferring characteristics about a consumer.

Data Transfer

We are based in the US and the information we collect is governed by US law. If you are using the Services from outside the US, please be aware that information collected through the Services will be transferred to, processed, stored, and used in the US. Data protection laws in the US may be different from those of your country of residence. Your use of the Services or providing us with any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing and storage of your information, including Personal Data, in the US as set forth in this Privacy Policy.

Changes to the policy

We reserve the rights to update this Privacy Policy from time to time. When we do, we will publish an updated version and effective date on this page. Please revisit this page periodically to stay aware of any changes.

Contact us

If you have any questions regarding our Privacy Policy, please reach out to us at admin@iterguide.com.